Reputation Emergencies




Emergencies

Threats to reputation can come suddenly and from unexpected directions.
You are taken by surprise and don’t know which way to turn or what to do first.
It will feel like the world is against you and the way out of the situation will be difficult to see.


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Behaviours to avoid:

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Headless chicken

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Everybody’s the boss

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The Bright Ideas Club

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Knee-jerk reactions

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Blame Game

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What you will need:

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A sense of proportion – are things really as bad as you think?

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A clear understanding of the issue – what is the degree of reputation loss?

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A plan – what short term and long term actions do you need to take to recover your reputation?

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A recovery point – are you trying to get back to where you were or does the situation require something different?





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